Dixa
Manager
Fund |
Fund manager
Co-invested company
sector
Technology / Software
regional split
Europe
vintage
status
Portfolio
category
Innovative
General Atlantic 2021
General Atlantic

Dixa

Co-invested company
Dixa is a cloud-based customer service platform that combines artificial intelligence with human support to provide seamless omnichannel customer support. It brings together communication channels such as calls, emails, chats, and social networks into a single interface.
Offices of Dixa, a portfolio company Fund manager private equity Fund manager  General Atlantic

Key figures for Dixa

300
employees
8
country
2015
year of inception
30 M
conversations managed each year
Data as at
18/4/26
*Source: Public data from companies’ websites and social media accounts. For more up-to-date information, we invite our investors to view the report made available on their space.

The fpci The Altaroc Odyssey private equity fund is no longer accepting new investments.

About Dixa

Dixa is a Copenhagen-based company which, thanks to its advanced technology, enables companies to offer seamless omnichannel customer support, bringing together communication channels such as calls, e-mails, chats and social networks in a single intuitive interface.

With an increase in customer satisfaction of up to 40% and a reduction in operating costs of up to 50%, Dixa delivers tangible results.

The Dixa platform handles over 30 million conversations a year, and is trusted by major brands such as Interflora, Wise, Deezer, Rapha, Too Good to Go, Hello Print and Wistia.

In the same sector as Dixa

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