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Tripleseat honored for the excellence of its SaaS software

Published on
8/10/2025
Amended on
23/3/2026
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Odyssey 2021
Tripleseat
Tripleseat, used by over 19,000 restaurants, hotels and unique venues worldwide, has developed an event management platform that generates sales and streamlines organization costs. Present in the Vintage FPCI Altaroc Odyssey 2021, Tripleseat has just won the prestigious "APPEALIE SaaS Customer Success Award 2025". APPEALIE is an American organization specializing in the recognition of software in SaaS mode.
By
Antoine Orsoni
Antoine Orsoni
Tripleseat honored for the excellence of its SaaS software
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The award, considered one of the most selective in the software world, recognizes companies that place customer success and satisfaction at the heart of their strategy. Entries are judged on the basis of concrete, measurable results. Tripleseat' s success is due to its comprehensive, personalized approach, which supports each user from day one.

Onboarding, a key moment in the process, is designed as a guided immersion with dedicated teams ensuring rapid and efficient implementation. The aim is to enable each establishment to organize memorable, personalized events. This proximity then continues with a rich offering of training courses, webinars and instructional videos grouped together in Tripleseat University, a resource center designed to ensure that each customer continues to progress over time.

But Tripleseat's success lies not only in its technological and educational expertise, but also in its ability to create a genuine community. The events organized by the company, such as Party People, or the annual EventCamp conference, enable hospitality professionals to exchange ideas, share experiences and collectively contribute to shaping the future of their sector.

In 2024, the company's customers brought together over 4 million people, through events that generated $8.4 billion.

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