The award, considered one of the most selective in the software world, recognizes companies that place customer success and satisfaction at the heart of their strategy. Entries are judged on the basis of concrete, measurable results. Tripleseat' s success is due to its comprehensive, personalized approach, which supports each user from day one.
Onboarding, a key moment in the process, is designed as a guided immersion with dedicated teams ensuring rapid and efficient implementation. The aim is to enable each establishment to organize memorable, personalized events. This proximity then continues with a rich offering of training courses, webinars and instructional videos grouped together in Tripleseat University, a resource center designed to ensure that each customer continues to progress over time.
But Tripleseat's success lies not only in its technological and educational expertise, but also in its ability to create a genuine community. The events organized by the company, such as Party People, or the annual EventCamp conference, enable hospitality professionals to exchange ideas, share experiences and collectively contribute to shaping the future of their sector.
In 2024, the company's customers brought together over 4 million people, through events that generated $8.4 billion.
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