As part of this agreement, Air France and KLM will adopt IBS Software 's iFlight Operations suite, a modular SaaS platform designed to automate, centralize, and improve flight operations management. The goal is to improve operational efficiency, anticipate delays, and strengthen resilience to unforeseen events. By digitizing the entire spectrum of operations—from planning to real-time management—this solution should enable Air France-KLM to significantly reduce its costs related to flight irregularities, while improving the passenger experience.
For IBS Software, this contract is a strong endorsement of the robustness of its technologies and its industry expertise. Air France-KLM thus joins a customer base that already includes more than 45 airlines, including Lufthansa, British Airways, Qantas, and Emirates. This momentum illustrates IBS's positioning as a leading partner for carriers engaged in their digital transformation. The partnership also strengthens IBS's commercial presence in Europe, a strategic focus of its global growth plan.
For Air France-KLM, this collaboration aims to modernize a critical part of its IT infrastructure while strengthening its ability to address the structural challenges of the aviation sector: flow volatility, air traffic saturation, increasing regulatory requirements, and ever-increasing customer expectations. The IBS platform will notably enable better visibility of available resources, proactive management of disruptions, and better alignment between ground services, crews, and aircraft.
Headquartered in Thiruvananthapuram, India, and Singapore, IBS Software is a leading provider of B2B software for the travel, airline, logistics, and hospitality industries. Founded in 1997, the company employs over 4,000 people and operates across five continents. In 2024, IBS generated revenues of over $250 million , with continued growth driven by the expansion of its SaaS platforms.
