Airport surveillance: Ideagen joins forces with Swissport International

Ideagen has taken a further step in its growth strategy by sealing a global partnership with Swissport International, one of the world's largest airport service providers. The British company, which specializes in SaaS software for governance, risk management and compliance, has taken this partnership a step further. Ideagen will deploy its flagship Q-Pulse solution across the entire Swissport network, to more than 45,000 employees operating in over 300 airports in 44 countries. Q-Pulse, which centralizes critical processes such as document management, audits, incidents and corrective actions, will enable Swissport to reinforce its safety culture, while streamlining its operations in a highly regulated environment. For the Nottingham-based company, this is a structuring contract that confirms its growing strength in the air transport sector, and more broadly in the world of critical infrastructures.

Owned by Hg Capital since 2022, Ideagen's customer base is growing rapidly, thanks in particular to global partnerships such as those signed with AirAsia, KLM and Boeing. This new agreement with Swissport reinforces Ideagen's strategy of international expansion and its ambition to become the benchmark SaaS player in operational risk management. By teaming up with an operator of Swissport's size and high standards, Ideagen confirms its ability to support the digital transformation of global players, and reinforces its legitimacy as a strategic partner in performance and compliance, to help Swissport achieve its "zero accident" objective by 2030.

Ideagen, founded in 1993, is the software expert for regulated industries. More than two million people use Ideagen software every day. Its 16,000 customers include 250 global aviation organizations, nine of the world's top ten aerospace and defense companies, over 1,000 government organizations, 15 of the world's top 20 pharmaceutical companies, nine of the top ten accounting firms, over 900 hospitals and health centers, 65% of the world's top 20 food and beverage brands, as well as some of the world's leading mining, construction and energy companies.