Motive and RapidSOS are launching their First Responder system in Canada and Mexico. First Responder was designed to speed up assistance to truck and commercial vehicle drivers after a serious accident. Before First Responder, when a vehicle was involved in an accident, it often took time to verify the incident, contact emergency services, and relay all the necessary information before help could actually be dispatched. The solution implemented by Motive and RapidSOS (an American company that has developed a platform that automatically transmits essential information to emergency services in the event of an accident) works with artificial intelligence. It automatically detects a serious collision, sends a video and precise data to a dedicated team that verifies the incident in seconds, and then transmits this information directly to the appropriate emergency services via the RapidSOS network. This includes essential details such as the exact location of the vehicle, the identity of the driver, the vehicle model, and the time of impact, allowing emergency services to know exactly where to go and how to prepare. Already deployed in the United States, First Responder detects 99% of serious collisions within seconds.
In addition to speeding up the arrival of emergency services, this technology improves the overall safety of commercial fleets. Fleet managers can monitor the health of their drivers in real time and ensure that assistance is on the way, even if the driver is unable to make a call or provide information after an accident. This type of automated alert also reduces delays associated with searching for local phone numbers or long waits on the phone. The expansion of this service to Canada and Mexico addresses very real challenges. In rural Canada, long and isolated roads can delay the arrival of emergency services, while in Mexico, response times can sometimes exceed 40 minutes in remote areas. With this expanded coverage, commercial fleets traveling across the continent now benefit from a unified system capable of dispatching emergency services quickly, regardless of where the accident occurs.
